Plumber in Henderson, NV

Henderson is home base for us, and its neighborhoods span almost 50 years of building. Green Valley opened in 1978 as one of the valley’s first master-planned communities. Green Valley Ranch and Seven Hills followed from the mid-1990s, Del Webb’s Sun City MacDonald Ranch opened in 1995, the first Lake Las Vegas residents moved in around 1996, and Inspirada sold its first homes in 2007. Each era came with different pipe and different problems, so our first question is when your home was built.

Las Vegas Water Experts is a family owned and operated plumbing company based in Henderson. Our small family team does the work ourselves, led by owner Jason Miller. Jason has more than 24 years of plumbing experience, and we’re licensed (NV LIC# 0095727), bonded, insured and available 24/7. If you live in Anthem, see the Anthem section below.

Henderson Water: City Utility, Lake Mead Source

Henderson runs its own water utility, so most homes here get water from the City of Henderson Department of Utility Services rather than the Las Vegas Valley Water District. Lake Las Vegas homes are on the city system too, even though the lake itself is filled with untreated Lake Mead water. The source is Lake Mead either way, and the water is hard: 17 to 25 grains per gallon, about 22 typical. Under the city’s rules, everything on your side of the meter is the homeowner’s responsibility, including the service line, shut-off valves and any pressure reducing valve.

Plumber in Anthem, Henderson

Anthem is one of Henderson’s younger communities, built into the foothills of the Black Mountains in the far southeast corner of the city. Del Webb opened it in October 1998 with three neighborhoods: Sun City Anthem for residents 55 and older, the guard-gated Anthem Country Club, and Coventry Homes at Anthem. Anthem Highlands followed in the 2000s. Most homes here were built from the late 1990s through the 2000s, which puts many of them at the age where original water heaters, valves and fixtures start to give out.

Anthem water pressure and PRVs

According to the City of Henderson, most homes in the Anthem area had a pressure reducing valve (PRV) installed by the builder. It’s usually in the garage where the line enters the house, and sometimes below grade in the yard. Everything past the meter, PRV included, is the homeowner’s responsibility. A PRV that’s 20-plus years old can let house pressure creep up, hum or whistle when water runs, or start strong and then drop off. High pressure strains every faucet, toilet fill valve, water heater and supply line, so we check and adjust or replace PRVs routinely in Anthem.

One tip from the City of Henderson: if you lose pressure across the whole house and you have a water softener, put the softener in bypass. If pressure comes back, the softener needs service, not your pipes.

Emergency Plumbing in Henderson

We’re based in Henderson, so after-hours calls here are close to home. When a supply line bursts or a water heater lets go, shut off the main valve first. It’s usually in the garage or where the line enters the house. Then call 702-577-5505. See our 24/7 emergency service page for what to do while you wait.

Water Heaters: Tank and Tankless

Hard water and hot garages are tough on water heaters. Scale settles in the tank, the burner works harder, and the tank wears out sooner. We repair and replace tank and tankless units, and we flush and descale them. Tankless heaters in particular need regular descaling here. Our article on water heater flushing in Las Vegas explains the routine.

Water Softeners and Drinking Water

A softener protects faucets, toilet valves, shower cartridges and your water heater. We install and service softeners and reverse osmosis drinking water systems. If you ever lose pressure across the whole house, try putting the softener in bypass before you assume the worst. The City of Henderson suggests the same check. Our Las Vegas hard water guide covers sizing and choosing a system.

Leak Detection, Slab Leaks and PEX Repipes

Henderson homes sit on concrete slabs with water lines in or under them. Watch for a warm spot on the floor, a water bill that jumps for no reason, running water you can hear with everything off, or a water heater that seems to run nonstop. We locate the leak before cutting anything, then explain the options: a spot repair, a reroute or a repipe. Read more about slab leak signs in Las Vegas.

Our repipes are done in PEX only. We don’t do copper repipes. Homes from Green Valley’s first two decades are also worth a look for gray polybutylene supply pipe, which was installed in many U.S. homes from the late 1970s into the mid-1990s and is often stamped PB2110. If you see it at the water heater or under a sink, have it checked.

Kitec Plumbing in Henderson

Kitec is a brand of flexible plastic-and-aluminum water pipe (PEX-AL-PEX) with brass fittings, made by IPEX and sold from about 1995 to 2007. In the valley’s mineral-heavy water, the brass fittings could lose zinc, a corrosion process called dezincification. That restricted flow and caused some leaks. It led to a class action in Clark County District Court, In re Kitec Fitting Litigation, and settlements approved in 2009 to replumb tens of thousands of valley homes.

Henderson was part of that case. The class list of builders and developments includes Sun City MacDonald Ranch, a Seven Hills parcel, and several Green Valley Ranch neighborhoods. Kitec wasn’t installed in every home in those developments, and many affected homes were replumbed years ago. Others weren’t, and the paperwork doesn’t always come with a resale. Henderson homes built from the mid-1990s through the mid-2000s are the ones to check.

To check, look at exposed pipe at the water heater and under the sinks. Kitec is usually orange for hot and blue for cold, printed with a name like Kitec, PlumbBetter, IPEX AQUA or XPA, and its brass fittings may be stamped “Kitec” or “KTC.” A yellow electrical-panel sticker about non-metallic pipe isn’t proof either way. White, crusty buildup on a fitting or hot water flow that slowly drops off are warning signs.

Not sure what you have? We can inspect the visible pipe and fittings and tell you. When we repipe a Kitec home, we replace the fittings and all of the pipe at once, using PEX. The national IPEX settlement leaves out Clark County homes, and its claim deadline passed on January 9, 2020. The local settlements date from 2009. We’re plumbers, not lawyers, so we can’t say whether any settlement claim is still open for your home. What we can tell you is what’s actually in your walls.

Faucets, Toilets and Angle Stops

Much of our everyday Henderson work is fixing dripping faucets, running toilets and angle stops, the small shut-off valves under sinks and toilets. Hard water seizes those valves, and a corroded one can snap the first time you turn it, so replace them before they fail. See angle stop replacement in Las Vegas.

Drain Cleaning and Hydro Jetting

Grease, soap scum and scale build up inside drain lines, and in older Green Valley yards, tree roots can find the main sewer line. Snaking clears a blockage. Hydro jetting scours the full pipe wall and is usually better for a line that keeps clogging. Compare them in hydro jetting vs. snaking.

Gas Lines

We install and repair gas lines for ranges, dryers, water heaters, fireplaces, patio heaters, barbecues and fire pits. Every line is pressure-tested before it goes back in service. Southwest Gas is the gas utility. If you smell gas, leave the house and call Southwest Gas or 911 from outside.

We work on existing homes, not new construction.

Permits and HOAs in Henderson

Water heater replacements, softener installs, gas lines and repairs to concealed piping generally need a permit from the City of Henderson’s building department. As a licensed contractor, we pull the permits our work requires. If you’re in an HOA community, check its rules for exterior work such as a new patio gas line.

On the other side of the valley, we also serve Summerlin.

Frequently Asked Questions

Is my Henderson water from the City of Henderson or the Las Vegas Valley Water District?
If your home is inside Henderson city limits, including Lake Las Vegas, your water comes from the City of Henderson. Your water bill will say which utility serves you.

My Green Valley home was built in the 1980s. What should I look for?
Check the visible supply pipe at the water heater and under the sinks for gray polybutylene. Also note your water heater’s age and the condition of your angle stops. We can walk through and tell you what we see.

Does my Henderson home have Kitec?
Homes built from roughly the mid-1990s through the mid-2000s are the ones to check. Look for orange and blue pipe marked Kitec or PlumbBetter, or brass fittings stamped “KTC.” If you can’t tell, we can check during a visit.

Do you work in gated communities like Seven Hills and Lake Las Vegas?
Yes. Let us know when you call so the gate can expect us.

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Need a plumber in Henderson? Las Vegas Water Experts is a Henderson-based, family owned plumbing company. We’re licensed, bonded and insured, and we answer 24/7. Call 702-577-5505. NV LIC# 0095727. Prefer to write? Use our contact page.